You may be cursing me at the very thought of dismissing a cinnabon. In fact, I wouldn’t blame you for going out and buying one right now to reaffirm their importance (Woody, Dawn and Stacy :).
While a Cinnabon(tm) can be downright tempting (“get in my bell-ey!” – with a thick Scottish accent), the temptation to connect with your customers can be just as strong or stronger, and yet never fully satisfied. Like a carrot at the end of the stick.
If “the carrot” to connect with your customers motivates you (as it should), tune into TheQBShow on September 30th to hear Matt Rissell and Chris Repetto share Four Bulletproof Ways to Connect with Your Customer.
Chris Repetto is the Director of Corporate Communications for Intuit and oversees the communications for small business accounting solutions as well as the connection with Intuit’s prized Accountants and ProAdvisors. He’s a fan of Seinfeld and also likes to play guitar and sing songs in a band.
Matt Rissell is the CEO and co-founder of TSheets.com, the #1 rated time tracking app in the Intuit app center with 593+ 5-star reviews–reviews largely credited to TSheets’ ability to delight and connect with pretty much anyone and everyone. Rumor has it that he’s also quite an accomplished soccer player and just recently got his pilot’s license!
As you’ll hear from Matt and Chris, there is some good news and bad news when it comes to the art of connecting with your customers: the good news is there are some inexpensive ways to delight your customers that will undoubtedly strengthen your connection with them; the bad news is, the extra mile is often the loneliest….
Don’t miss TheQBShow on the 30th to go after this carrot in your business, and don’t miss(!!!!) QBConnect coming up in a few short weeks, October 21st-23rd in San Jose, California – for more great ways to empower and improve your business.
And have no fear, Cinnabons can still hold a treasured place in your heart (or your business) as well. Or in Stacy’s case, we hear there’s nothing quite as treasured on her desk, as a box of Junior Mints. To each their own.